WhatsApp us
Customer Service · Delivery

How your order actually gets to you

No prepaid gamble, no vague "3–5 days somewhere in there." Here's exactly how delivery works, what it costs, and what to expect once you've placed an order.

$4
Flat delivery fee, any order size
1–2
Business days in Beirut & Mount Lebanon
COD
Pay when it arrives
All
Lebanese districts served

Flat fee, no surprises at checkout

Every order carries a flat $4 delivery charge, confirmed with you before you finalize anything on WhatsApp. It doesn't change based on how much you're ordering or how many items are in the box — one router or five, the fee is the same.

Why a flat fee instead of "free delivery"

Couriers charge per run regardless of order size, and we'd rather show that cost upfront than fold it into inflated product prices. What we quote you is what you pay — no minimum order thresholds, no hidden markup to disguise a "free" delivery line.

Estimated delivery by area

These are typical windows under normal conditions — actual delivery is usually faster within Beirut and can run a little longer during holidays or bad weather.

AreaTypical window
Beirut & suburbsSame day – 1 business day
Mount Lebanon (Baabda, Aley, Metn, Keserwan)1–2 business days
North Lebanon (Tripoli, Zgharta, Batroun, Koura)2–3 business days
South Lebanon & Nabatieh (Sidon, Tyre, Nabatieh)2–3 business days
Bekaa (Zahle, Baalbek, West Bekaa)2–4 business days

Areas near the southern border

Depending on the current security situation, some villages close to the southern border may see delivery delays or temporary restrictions. If your area is affected, we'll reach out on WhatsApp before dispatch to confirm timing rather than leave you guessing.

What happens after you order

1

Order sent

You confirm your order and delivery address over WhatsApp.

2

Confirmed

We verify stock and confirm the total, including the $4 delivery fee.

3

Packed & dispatched

Your order is packed and handed to our delivery partner.

4

Delivered

Pay cash when it arrives — no card required at the door.

A few practical notes

Stock availability

If an item runs low between order and dispatch, we'll tell you immediately and offer a close alternative or a revised timeline — we won't just let the order sit silently.

Cash on delivery only

We don't ask for prepayment. You inspect the item at the door, then pay in cash (USD or the LBP equivalent) once you're satisfied.

Delivery running late?

Message us with your order reference and we'll check status right away.

Ready to order?

Browse the catalog and check out over WhatsApp — delivery details are confirmed before anything ships.